When I went to my site, I got the graphic to d/l SL again... I had this experience before, and it's no big deal, right? So I do it... and after the install churns for a bit, I get this:
Error 1502 - A newer Version of Silverlight is installed on this machine
newer than the RC1?
Anybody have any ideas... seems ironic in a way that I can't run on my development machine...
Someone sent me an updated link for an Alpha 1.1 sample to preview for Silverlight Cream. When I opened it, it wanted to install the Alpha bits AGAIN... are we seeing a pattern? ... I'd already done this on Saturday.
So... I installed it again.
The install ran fine, and then without even restarting the browser... I no longer get the RC1 download box on RC1 pages...
It's not clear to me what your problem is. You have some Silverlight content which you developed but doesn't work?
What happens if you go to this site:
http://www.microsoft.com/silverlight/install.aspx ? If you see "Thank you for installing
Microsoft Silverlight 1.0 Release Candidate!" Silverlight should be correctly installed. If you don't see that text, have you installed the RC, did it complete without errors (it closes automatically if that's the case)?
If you have the 1.0 RC installed can you run reg query HKLM\Software\Microsoft\Silverlight and post the output to verify the version is right?
I can't speak for the other poster, but since I am the original poster, I can tell you exactly what I did although I am away from the machine and can't get you registry settings, plus the fact that it's now working, as this thread also relates.
So what I did..and I'm only talking about Beta ... I have no Alpha code on my site, but have had the run-time installed so I could be a consumer of the Alpha.
I've been running this through successive installs since the December CTP. Most lately, of course, I was running whatever had been the latest release.
Friday night when I got home, I installed the RC1 run-time no problem... got to the thankyou screen just fine.
I downloaded the SDK and began fixing up the breaking changes on my site ... something like 38 canvases worth across 34 pages. This was done early Saturday and life was good. I could run things locally, I could run my site, I could run other people's sites.
I could also view people's Alpha sites.
Then I think it was Monday morning just before leaving for work, I rebooted the box, so had no chance to see any effects of that until I got home last night.
When I tried to run my site, I got the graphic telling me I needed the RC. Thinking something happened during the reboot, I took the install path and got a failure saying "a newer version" was installed. This happened twice. I also restarted the browser
to see if it would matter and it didn't.
I tried to run someone's Alpha page that had been updated to the new bits and got the message to install that as well, so I did.
Once I installed the new Alpha bits (again ... remember I had them installed at least by Saturday), then the RC started working for me, without even restarting the browser.
So there's some interplay between the two in the registry I guess.
All you have to do is look at my site to see I'm firmly in the Silverlight camp, but the install could use some tweaking :)
Well it seems that my 1.0 RC1 is installed correctly [Regedit output is 1.0.20724.0 ] and as you suggest, I get the "Thank you" message.
All of which suggests the problem is at my end! :)
For clarity, my problem is this:
Prior to the release of RC1, I had a webpage with a Silverlight insert in it that worked fine. When RC1 was released, I downloaded that onto my dev machine, having removed all earlier versions.
The website now asks for Alpha again, so I assume that is a function of the version of
Silverlight.js on the website server. I changed that to the latest version and removed the "Sys." prefix in the [equivalent of the]
CreateSilverlight.js file as suggested in the "Breaking Changes" rtf. in the SDK.
The website continues to ask me to download the Alpha version......
PS. Dave. It seems my problem differs from your - sorry to gatecrash your thread! :)
Your problem only differs in that you are able to get all the way to the thank you screen... you're still getting multiple install notices.
To see if your run-time is working, can you hit someone else's SL site and not get the prompt to install? for instance, any of my pages, or simply the home page:
http://www.wynapse.com
if you can get there and see the spinning logo, then your run-time is good and the problem might be with your page needing some more debugging :)
Yes, you're right. I can see your spinning logo [Which is cool - any chance that that is available? it's a great way to advertise the technology....].
What I haven't got my head round yet is that if the download is OK - why don't I simply get an error condition on my page rather than no indication that anything has happened at all?
WynApse
Star
14658 Points
343 Posts
Error 1502 - A newer Version of Silverlight is installed on this machine
Jul 31, 2007 11:09 AM | LINK
Everything was fine until I rebooted last night.
When I went to my site, I got the graphic to d/l SL again... I had this experience before, and it's no big deal, right? So I do it... and after the install churns for a bit, I get this:
Error 1502 - A newer Version of Silverlight is installed on this machine
newer than the RC1?
Anybody have any ideas... seems ironic in a way that I can't run on my development machine...
-Dave
Silverlight MVP
http://www.wynapse.com
ffara
Member
2 Points
1 Post
Re: Error 1502 - A newer Version of Silverlight is installed on this machine
Jul 31, 2007 11:27 AM | LINK
Do you have the 1.1 Alpha on installed on your system?
If I remember correctly, I got a similar error because I had the 1.1 Alpha installed and I was trying to install the 1.0 over it.
- Farzin
WynApse
Star
14658 Points
343 Posts
Re: Error 1502 - A newer Version of Silverlight is installed on this machine
Jul 31, 2007 11:35 AM | LINK
I have the run-time for Alpha installed ... did it AFTER the RC1 over the weekend.
But it popped up this morning after a reboot wanting the RC1 again.
Seems I had to keep reinstalling the last release for a while until it 'stuck' ... but at least I could install it... this one won't let me.
Anybody know all the registry hacks to remove traces of older versions?
-Dave
Silverlight MVP
http://www.wynapse.com
WynApse
Star
14658 Points
343 Posts
Re: Error 1502 - A newer Version of Silverlight is installed on this machine
Jul 31, 2007 01:42 PM | LINK
I'm confused now...
Someone sent me an updated link for an Alpha 1.1 sample to preview for Silverlight Cream. When I opened it, it wanted to install the Alpha bits AGAIN... are we seeing a pattern? ... I'd already done this on Saturday.
So... I installed it again.
The install ran fine, and then without even restarting the browser... I no longer get the RC1 download box on RC1 pages...
Go Figure...
-Dave
Silverlight MVP
http://www.wynapse.com
CTOSian
Member
14 Points
13 Posts
Re: Re: Error 1502 - A newer Version of Silverlight is installed on this machine
Jul 31, 2007 03:10 PM | LINK
This appears to be quickly turning into a major issue......
I now find that my online and development examples of Silverlight, previously using 1.0 Beta, are now asking for RC1 [no problem with that....]
BUT
a) There is no effect.
b) I am repeatedly being returned to the same download request.
I have tested this on both IE7 and Mozilla [Both on Vista] and this occurs.
XP+SP2 + IE6.. and I wasn't asked for the update.
Is this problem being looked at by the Silverlight Team... seems quite important :)
Daniel Harvey
Participant
1282 Points
391 Posts
Microsoft
Re: Re: Error 1502 - A newer Version of Silverlight is installed on this machine
Jul 31, 2007 03:17 PM | LINK
It's not clear to me what your problem is. You have some Silverlight content which you developed but doesn't work?
What happens if you go to this site: http://www.microsoft.com/silverlight/install.aspx ? If you see "Thank you for installing
Microsoft Silverlight 1.0 Release Candidate!" Silverlight should be correctly installed. If you don't see that text, have you installed the RC, did it complete without errors (it closes automatically if that's the case)?
If you have the 1.0 RC installed can you run reg query HKLM\Software\Microsoft\Silverlight and post the output to verify the version is right?
WynApse
Star
14658 Points
343 Posts
Re: Re: Error 1502 - A newer Version of Silverlight is installed on this machine
Jul 31, 2007 04:30 PM | LINK
I can't speak for the other poster, but since I am the original poster, I can tell you exactly what I did although I am away from the machine and can't get you registry settings, plus the fact that it's now working, as this thread also relates.
So what I did..and I'm only talking about Beta ... I have no Alpha code on my site, but have had the run-time installed so I could be a consumer of the Alpha.
I've been running this through successive installs since the December CTP. Most lately, of course, I was running whatever had been the latest release.
Friday night when I got home, I installed the RC1 run-time no problem... got to the thankyou screen just fine.
I downloaded the SDK and began fixing up the breaking changes on my site ... something like 38 canvases worth across 34 pages. This was done early Saturday and life was good. I could run things locally, I could run my site, I could run other people's sites. I could also view people's Alpha sites.
Then I think it was Monday morning just before leaving for work, I rebooted the box, so had no chance to see any effects of that until I got home last night.
When I tried to run my site, I got the graphic telling me I needed the RC. Thinking something happened during the reboot, I took the install path and got a failure saying "a newer version" was installed. This happened twice. I also restarted the browser to see if it would matter and it didn't.
I tried to run someone's Alpha page that had been updated to the new bits and got the message to install that as well, so I did.
Once I installed the new Alpha bits (again ... remember I had them installed at least by Saturday), then the RC started working for me, without even restarting the browser.
So there's some interplay between the two in the registry I guess.
All you have to do is look at my site to see I'm firmly in the Silverlight camp, but the install could use some tweaking :)
-Dave
Silverlight MVP
http://www.wynapse.com
CTOSian
Member
14 Points
13 Posts
Re: Re: Re: Error 1502 - A newer Version of Silverlight is installed on this machine
Jul 31, 2007 04:40 PM | LINK
Well it seems that my 1.0 RC1 is installed correctly [Regedit output is 1.0.20724.0 ] and as you suggest, I get the "Thank you" message.
All of which suggests the problem is at my end! :)
For clarity, my problem is this:
Prior to the release of RC1, I had a webpage with a Silverlight insert in it that worked fine. When RC1 was released, I downloaded that onto my dev machine, having removed all earlier versions.
The website now asks for Alpha again, so I assume that is a function of the version of Silverlight.js on the website server. I changed that to the latest version and removed the "Sys." prefix in the [equivalent of the] CreateSilverlight.js file as suggested in the "Breaking Changes" rtf. in the SDK.
The website continues to ask me to download the Alpha version......
PS. Dave. It seems my problem differs from your - sorry to gatecrash your thread! :)
WynApse
Star
14658 Points
343 Posts
Re: Re: Re: Error 1502 - A newer Version of Silverlight is installed on this machine
Jul 31, 2007 05:06 PM | LINK
Your problem only differs in that you are able to get all the way to the thank you screen... you're still getting multiple install notices.
To see if your run-time is working, can you hit someone else's SL site and not get the prompt to install? for instance, any of my pages, or simply the home page: http://www.wynapse.com
if you can get there and see the spinning logo, then your run-time is good and the problem might be with your page needing some more debugging :)
-Dave
Silverlight MVP
http://www.wynapse.com
CTOSian
Member
14 Points
13 Posts
Re: Re: Re: Re: Error 1502 - A newer Version of Silverlight is installed on this machine
Jul 31, 2007 05:23 PM | LINK
Dave,
Yes, you're right. I can see your spinning logo [Which is cool - any chance that that is available? it's a great way to advertise the technology....].
What I haven't got my head round yet is that if the download is OK - why don't I simply get an error condition on my page rather than no indication that anything has happened at all?