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silverlight will not install RSS

3 replies

Last post Oct 26, 2009 08:39 PM by scott510

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  • snesse2000

    snesse2000

    0 Points

    2 Posts

    silverlight will not install

    Oct 08, 2009 09:15 AM | LINK

    I have never had silverlight before was going to watch a movie from netflix and was asked to install it. it acts like it is going to but then it gives me an error message says unable to install silverlight installation failed. There is a more information link so i click it to read...

    Message ID: generic

    You reached this page since you encountered problems with the installation of Microsoft Silverlight. In many cases these problems are due to incompatible browser and operating system or due to an old pre-release version of Silverlight. Please follow the Uninstall Instructions to remove any previous versions from your system and then visit the Silverlight Web site and install the latest version.

    Here are my system stats...

    Vista black dream

    Processor: Intel(R)  Pentium(R) 4CPU 2.40GHz

    Memory(RAM):2.40 GHz, 248 MB of RAM

    system type: 32- bit operating

    Why will it not install?

     

  • jigs_jignesh

    jigs_jignesh

    Member

    182 Points

    42 Posts

    Re: silverlight will not install

    Oct 08, 2009 12:26 PM | LINK

    Download Microsoft Windows Installer Cleanup and remove Silverlight from the update stream. 

    Then, after restarting,

    Downloaded the current version of Silverlight 2 and Install.

     

    Thanks,
    Jignesh
    Please mark the replies as answers if they answered your question.
  • snesse2000

    snesse2000

    0 Points

    2 Posts

    Re: silverlight will not install

    Oct 08, 2009 05:30 PM | LINK

    will CCleaner do the same thing? Thanks so much for helping me. Also I only see the silverlight 3 download.

  • Scott510

    Scott510

    Member

    2 Points

    1 Post

    Re: Re: silverlight will not install

    Oct 26, 2009 08:39 PM | LINK

    I had a similar problem installing siliverlight 3 toolkit into VS2008.  Uninstalled VS2008 SP1 with Windows Install Clean Up tool (very cool tool by the way).  Reinstalled VS2008 SP1 and then installed the silverlight toolkit and shazammmm.   Thanks for the info.

    -Scott