Powered by MSDN

US - English
NEW! Silverlight 5 is available Learn More

Installation Fails with Error 1500 with both 1.0 beta a... RSS

20 replies

Last post Jul 03, 2007 01:45 AM by ShadowPantera

(0)
  • ShadowPantera

    ShadowPantera

    Member

    30 Points

    11 Posts

    Installation Fails with Error 1500 with both 1.0 beta and 1.1 alpha

    May 23, 2007 09:09 PM | LINK

     

    I had a previous version (WPF/E Feburary 2007 CTP) which I removed and rebooted.  I cannot find any other instance that could conflict.  I have tried both the 1.1 alpha and 1.0 beta and they both end with the 1500 error.  I'm running WinXP Pro Version 2002 SP2.

     

    Please advise.

    installation Silverlight error 1500

  • Daniel Harvey

    Daniel Harvey

    Participant

    1282 Points

    391 Posts

    Microsoft

    Re: Installation Fails with Error 1500 with both 1.0 beta and 1.1 alpha

    May 24, 2007 12:16 AM | LINK

    1500 indicates your install package was somehow corrupted. It's odd you would get this on two different installs. I suggest downloading them again. If it still fails I'd be interested to see the md5 for the files. I'd expect:

    1.0 Beta: 6df80a7bcbe4a542be626336293bd5d3

    1.1 Alpha: 4972d3cd0a47093f66f65c44fe65a7cb

  • ShadowPantera

    ShadowPantera

    Member

    30 Points

    11 Posts

    Re: Re: Installation Fails with Error 1500 with both 1.0 beta and 1.1 alpha

    May 24, 2007 04:17 PM | LINK

    Where is the MD5?  The cabs were signed with sha1 and RSA encryption.

  • Daniel Harvey

    Daniel Harvey

    Participant

    1282 Points

    391 Posts

    Microsoft

    Re: Re: Installation Fails with Error 1500 with both 1.0 beta and 1.1 alpha

    May 24, 2007 04:27 PM | LINK

    The MD5 hash isn't stored anywhere in the package, which was kind of the point. I am assuming your installer is somehow corrupt, and therefore just reading off the signature is probably not useful. Something that will generate a MD5 hash should be easy to find (here for example http://www.fourmilab.ch/md5/ ), but if it easier for you to generate a SHA1 or some other one then do whatever is easiest.

  • ShadowPantera

    ShadowPantera

    Member

    30 Points

    11 Posts

    Re: Re: Re: Installation Fails with Error 1500 with both 1.0 beta and 1.1 alpha

    May 24, 2007 06:29 PM | LINK

    Here is what I got: 

    6DF80A7BCBE4A542BE626336293BD5D3  Silverlight.1.0beta.exe

    4972D3CD0A47093F66F65C44FE65A7CB  Silverlight.1.1alpha.exe

    I do have "Visual Studio 2005 extensions for .NET Framework (WCF & WPF), November 2006 CTP" installed.  I don't recall this being called out as a conflict, but is it? 

  • Daniel Harvey

    Daniel Harvey

    Participant

    1282 Points

    391 Posts

    Microsoft

    Re: Re: Re: Installation Fails with Error 1500 with both 1.0 beta and 1.1 alpha

    May 24, 2007 08:25 PM | LINK

    Were you connected to the Internet while you were installing? The signature verification check can require going online.

     edit: And that shouldn't be a conflict, but even if it were, it shouldn't cause this error.

  • ShadowPantera

    ShadowPantera

    Member

    30 Points

    11 Posts

    Re: Re: Re: Re: Installation Fails with Error 1500 with both 1.0 beta and 1.1 alpha

    May 24, 2007 08:37 PM | LINK

    Yes, I am connected to the network. I'm at a corporation, so there is a proxy for web traffic.  I'm not sure about DNS.  It seems to me that it doesn't resolve names outside of the perimeter.  Of course, the proxy is using a different name server.

    Where is the request going to?  If it isn't a web request, can I pop something in my hosts file and give that a shot?

  • rborsuk

    rborsuk

    Member

    10 Points

    5 Posts

    Re: Re: Re: Re: Installation Fails with Error 1500 with both 1.0 beta and 1.1 alpha

    May 25, 2007 08:12 PM | LINK

    If you open Internet Explorer, are you able to access http://www.microsoft.com?

     

    I ask specificaly about IE because the proxy settings there are used throughout the OS for HTTP communication such as checking certificate revocation lists. If you are not able to contact microsoft.com, the installer may not be able to verify the validity of the Authenticode signature.

     

    Reid

  • ShadowPantera

    ShadowPantera

    Member

    30 Points

    11 Posts

    Re: Re: Re: Re: Re: Installation Fails with Error 1500 with both 1.0 beta and 1.1 alpha

    May 27, 2007 06:23 PM | LINK

    I can 100% access http://www.microsoft.com  Thats how I downloaded the installers.  I go there often and to msdn.  It has never been a problem in the past.  It handles the genuine advantage stuff just fine.

  • bmc123

    bmc123

    Member

    4 Points

    2 Posts

    Re: Installation Fails with Error 1500 with both 1.0 beta and 1.1 alpha

    May 30, 2007 01:56 AM | LINK

    I'm having the exact same problem.