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Silverlight 2 does not work in MSIE8 RSS

30 replies

Last post Jun 30, 2010 04:49 PM by K2P2

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  • andy729

    andy729

    Member

    2 Points

    17 Posts

    Silverlight 2 does not work in MSIE8

    Jun 06, 2009 10:37 AM | LINK

    Hello.

    I have a Vista Business running Compaq/HP nw8440 notebook.

    I installed SIlverlight 2 (the most recent version) but it does not work/display Silverlight contents in my Internet Explorer (ver 8.0.6001.18702).

    However it is listed in the Internet Explorer add-ons list and it is enabled.

    It also works fine in my Firefox.

    It only doesn't work in my MSIE8.

    I tried to deinstall, reinstall, installer clean-up, regedit clean-up etc. etc., but still with the same results :(

    Any suggestions?

    Many thanks in advance,
    Andy

  • Ken Tucker

    Ken Tucker

    All-Star

    23246 Points

    3532 Posts

    Re: Silverlight 2 does not work in MSIE8

    Jun 06, 2009 05:28 PM | LINK

     Silverlight 2 works fine in my MSIE8.  Perhaps there is just an issue with one site you are visiting.  The menu at the top of this web page if you right click on it do you see a context menu with an item called silverlight?

  • andy729

    andy729

    Member

    2 Points

    17 Posts

    Re: Silverlight 2 does not work in MSIE8

    Jun 06, 2009 05:38 PM | LINK

    Hi.

    Thanks for your reply.

    No, I don't see any items called Silverlight in the context menu in the menu at the top of this page.

    I tried several sites with Silverlight content, but on every page the same issue.

     

  • billsm

    billsm

    Contributor

    5166 Points

    1403 Posts

    Re: Silverlight 2 does not work in MSIE8

    Jun 06, 2009 08:21 PM | LINK

    Andy,

    This has a to be a issue with your computer. Here is a fix that was suggested   http://silverlight.net/forums/t/51137.aspx

     

  • andy729

    andy729

    Member

    2 Points

    17 Posts

    Re: Silverlight 2 does not work in MSIE8

    Jun 06, 2009 09:51 PM | LINK

    Hi,
    thanks for your reply and suggested fix. Unfortunately, it did not solve my problem.

  • quilnux

    quilnux

    Member

    35 Points

    50 Posts

    Re: Silverlight 2 does not work in MSIE8

    Jun 06, 2009 10:54 PM | LINK

    andy729

    Hi,
    thanks for your reply and suggested fix. Unfortunately, it did not solve my problem.

    Hello Andy,

    If I may ask, when you were performing the test as outlined at the top of the thread (http://silverlight.net/forums/t/51137.aspx), did your system give you an access denied error when running the registry test? I want to be sure I understand the condition of the issue before assisting further. If it did not give an access denied error then the results will be different then if it did give an access denied error.

    You mentioned that you are running Vista Business. Is it 32-bit or 64-bit?

     

  • andy729

    andy729

    Member

    2 Points

    17 Posts

    Re: Silverlight 2 does not work in MSIE8

    Jun 06, 2009 11:22 PM | LINK

    Hello.

    The registry test did not give me any access denied errors.

    I am running Windows Vista Business 32-bit with SP2.

  • quilnux

    quilnux

    Member

    35 Points

    50 Posts

    Re: Silverlight 2 does not work in MSIE8

    Jun 07, 2009 12:09 AM | LINK

    andy729

    Hello.

    The registry test did not give me any access denied errors.

    I am running Windows Vista Business 32-bit with SP2.

    Unfortunately the recommended thread will only work when the specific conditions of the test are true. In this case, they do not fit to profile of the bugfix.

    Me and my friend will see if we can find other problems that may have the same symptoms. In the mean time, can you check your event logs for both application and system to see if there are any entries that are related? It would also help to use Process Monitor http://technet.microsoft.com/en-us/sysinternals/bb896645.aspx and see if there are any access denied or other errors related to either IE8 or AgControl when accessing the silverlight sites.

    In the event that process monitor does find problems can you also create the same information from Firefox for us to use as a comparison?

    One more question that may be important, did it work in SP1 on the same computer? If so, was this an install of SP2 from Microsoft Update or the Stand-alone installer?

  • andy729

    andy729

    Member

    2 Points

    17 Posts

    Re: Silverlight 2 does not work in MSIE8

    Jun 07, 2009 09:56 AM | LINK

    Hi.

    I checked the system Event logs and no errors related to silverlight, like access denied or similar was detected.

    I did also the Process Monitoring and saved a log from MSIE8 and FF3.5b4. Where can I send the two files (they are in the .plm format, one is 8MB and the other 3MB in size)?

    As far as I can remember, the Silverlight worked fine in MSIE8 in Vista SP1. I noticed the problems quite recently - surely after installing SP2.

    I installed the SP2 from Microsoft Update (not the standalone installer). 

     

  • quilnux

    quilnux

    Member

    35 Points

    50 Posts

    Re: Silverlight 2 does not work in MSIE8

    Jun 07, 2009 03:47 PM | LINK

    I just checked exchange to double-check our attachment size limits. You will need to send each file in it's own attachment since we have a 10MB limit.

    Send them to phillip [AT] quilnet [DoT]   com

    My friend is out of town until late tomorrow morning and he has the images we used for our original issue. I won't be able to start looking at this until he returns. I'll try to get a progress report to you by Tuesday.