Silverlight refuses to be installed

06-29-2009 11:12 AM |

Hi, my computer crashed 2 weeks ago and I did a XP reinstallation. For some reason, the installation did not format the harddrive, so all the previous folders remained. I was able to identify most of the software I used and deleted the foders manually afterward except the silverlight. The installation still thinks there's a previous version installed on the computer and quits with error. I tried to locate under what folders Silverlight puts the files but wasn't successful.  Can anyone list what folders should I delete manually? (FYI, I already deleted Program Files\Microsoft Silverlight folder and I am suspecting I should delete some other in the Common Files\Microsoft Shared)

Thank you.

Re: Silverlight refuses to be installed

06-30-2009 7:48 AM |

Have you tried installing the Silverlight SDK? (which is an other runtime then the regular end-user runtime)

 www.silverlight.net/getstarted

 You could also check the registry for anything with Silverlight, because that is where it normally would check too see which version is installed!

 If this post helped you, please mark it as anwsered! It helps other people too.

Re: Silverlight refuses to be installed

07-03-2009 12:02 AM |

Hi rocturk,

try using Windows Installer CleanUp Utility, please check this blog

http://blogs.msdn.com/rpomeroy/archive/2008/06/10/how-to-manually-clean-up-a-bad-silverlight-installation.aspx