Hosting and Streaming

Re: Help with SL2 Application Load Crash

Jonathan Shen – MSFT — Tue, 09 Jun 2009 06:10:11 GMT

Hi Rao,

Based on your description, we suspect that your issue is related with your network settings. To confirm this, we can enter the address to the browser to download the xap directly. If it doesn't work, you can add another file, which are similar in size, and download it to see whether it works. We suggest that you'd better contact your network administrators to see whether they added some limitations when we try to download big xap files.

Best regards,

Jonathan

Re: Re: Re: Help with SL2 Application Load Crash

dvrao — Tue, 02 Jun 2009 22:19:42 GMT

Try a new job, or a promotion to a different office.

>>> Well if anyone has a need for a lead developer with wcf, wpf/silverlight and 15+ years of Microsofty development , i am game

Can you plug a different computer into your office link? Is it the same computer in the coffee shop?

>>> We tried different machines , different operating systems ( Vista 32/64, Windows 2008 server and xp ) with same results. Crashes when app is accessed from within our office and works from every where else. I know this sounds trivial and one can contend that there is some kind of network problem but my team is also responsible for supporting this app. Funny thing is when we take same xap file and host it on an intenal test server, it downloads and loads fine. If anyone has pointers on how to go about troubleshoothing this issue, It will be greatly appreciated. Fiddler is not mush help other than showing that "Session is aborted"

Thanks

Re: Re: Help with SL2 Application Load Crash

K2P2 — Tue, 02 Jun 2009 21:46:54 GMT

Try a new job, or a promotion to a different office.

Can you plug a different computer into your office link? Is it the same computer in the coffee shop?

Re: Re: Help with SL2 Application Load Crash

dvrao — Tue, 02 Jun 2009 18:39:14 GMT

Yes Mime Type is configured. if Mime Type is not configured, XAP File will not download and load regardless of how the site is accessed. My problem is that i can't access SL2 application only from with in my office but can when site is accesses ovwe a wireless network from a coffee shop

Thanks

Re: Help with SL2 Application Load Crash

eecsaky — Tue, 02 Jun 2009 17:58:30 GMT

Has you configured the Type-Mime of XAPs files?

Help with SL2 Application Load Crash

dvrao — Tue, 02 Jun 2009 17:04:24 GMT

Hello All ,

I am experiencing a strange behaviour with SL2 Application download ( hosted on an aspx page on IIS 7 at a data center ) server. Xap File size is around 2 MB ( I know I know it is too big but that is not what i am fighting with). Application loads correctly ( in IE7 and Firefox ) when site hosting SL2 content is accessed over VPN and or from a wireless network. Same Site , Same application does not load from with in my office. In all test cases , I clear my browser cache, go to web site , login to access page with SL2 content. SL2 application downloads and loads correctly. However from all machines within our office, Application down load aborts at 97% ( Spinning Circle just goes away and just a blank page is shown). Monitoring HTTP traffic using Fiddler shows "Http Session state" associated with xap download is "Aborted". In all cases , Xap download takes less than 15 seconds ( can't be http or some other time outs). As i have mentioned before it only happens when site is accessed from with in my office and works fine when accessed from starbucks. my network admin swear up and down that they are not blocking any thing and there are no size limits. xap file could not be corrupt as it works when accessed from starbucks.

Any Ideas what I should be looking at next?

Thanks

Rao