Installation and Setup

Re: Re: Re: 1.0RC/1.1 Refresh `Your browser/operating sytem configuration is not supported.'

AdrianBell — Wed, 13 Aug 2008 20:50:31 GMT

I've got an Applebred Duron, see below a dump from cpuz, what gives?

Instruction sets

MMX (+), 3DNow! (+), SSE

Re: Re: 1.0RC/1.1 Refresh `Your browser/operating sytem configuration is not supported.'

xwebi — Thu, 09 Aug 2007 05:52:27 GMT

Yeah I've got an ATHALON (tm) 1GHZ from like '98 with 384K memory. It ran the alpha 1.1 with ORCAS beta 1 fine, but now it won't install the alpha 1.1 refresh or release candidate with ORCAS bebta 2 The expression blend 2 worked pretty good.

Re: Re: 1.0RC/1.1 Refresh `Your browser/operating sytem configuration is not supported.'

reedom — Tue, 31 Jul 2007 04:37:19 GMT

There must be paperbacks in 100 years later world, I bet.
Readers still love still content.

BTW, how about to distribute a video-disabled version of Silverlight?

Re: Re: 1.0RC/1.1 Refresh `Your browser/operating sytem configuration is not supported.'

Daniel Harvey — Mon, 30 Jul 2007 23:54:27 GMT

As far as I know the runtime uses the SSE instructions as part of its video playing, so I wouldn't expect the SSE restriction to be lifted anytime soon. I'll also note that the Thunderbird core was the last Athlon core to not have SSE instructions and it came out in June 2000, anyone using a chip from the Athlon XP series or newer should be fine.

Re: Re: 1.0RC/1.1 Refresh `Your browser/operating sytem configuration is not supported.'

reedom — Mon, 30 Jul 2007 23:34:39 GMT

Daniel Harvey:
reedom, it looks to me like you are using an early Athlon with a Thunderbird core. If that's the case, it looks like that processor doesn't support SSE instructions which are needed by the runtime.

Wow, that's bad.

Are you silverlight team going to eliminate machines having `a bit older' CPUs?
Or will this limitation be temporal?

In the formar case, I should rethink to accept silverlight as the platform of
our unborn software.

Re: Re: Re: 1.0RC/1.1 Refresh `Your browser/operating sytem configuration is not supported.'

swildermuth — Mon, 30 Jul 2007 19:53:33 GMT

Then you need to update the requirements to include the SSE requirements. The requirements page that this error takes you to does *not* say anything about SSE instructions. Also the error message should be changed to explain the same.

Re: Re: 1.0RC/1.1 Refresh `Your browser/operating sytem configuration is not supported.'

Daniel Harvey — Mon, 30 Jul 2007 16:21:42 GMT

reedom, it looks to me like you are using an early Athlon with a Thunderbird core. If that's the case, it looks like that processor doesn't support SSE instructions which are needed by the runtime.

Re: Re: 1.0RC/1.1 Refresh `Your browser/operating sytem configuration is not supported.'

Daniel Harvey — Mon, 30 Jul 2007 16:03:51 GMT

Can everyone who gets this error please post the full URL that that the link sends you to? If you get

http://www.microsoft.com/silverlight/help.aspx?errorID=1503

The purpose of the error is to check if your processor supports MMX and SSE instructions, if you get that URL also please post as much detail about your CPU as you can.

reedom, I'm trying to look up your processor now and see what happened.

Re: Re: 1.0RC/1.1 Refresh `Your browser/operating sytem configuration is not supported.'

swildermuth — Mon, 30 Jul 2007 12:36:00 GMT

I am getting the same message too. Its an older machine with lower hardware, but 512 MB memory, and 1 GHz processor. XP SP2 with IE7. Ideas?

Re: Re: 1.0RC/1.1 Refresh `Your browser/operating sytem configuration is not supported.'

maximsaltanov — Sun, 29 Jul 2007 16:24:38 GMT

I get it message too. I have WinXP SP2 with installed IE7.

Re: 1.0RC/1.1 Refresh `Your browser/operating sytem configuration is not supported.'

reedom — Sat, 28 Jul 2007 06:09:55 GMT

Hi Daniel,

the `full URL' ... is this?

http://www.microsoft.com/silverlight/help.aspx?errorID=1503

Re: 1.0RC/1.1 Refresh `Your browser/operating sytem configuration is not supported.'

Daniel Harvey — Sat, 28 Jul 2007 04:59:37 GMT

Can you post the full URL you got with your error message?

1.0RC/1.1 Refresh `Your browser/operating sytem configuration is not supported.'

reedom — Sat, 28 Jul 2007 04:40:00 GMT

Hi,

I have an XP machine to which I've installed Silverlight 1.1Alpha and VS Orcas Beta1.

This time I tried to install Silverlight 1.1 Refresh to the machine but rejected with
the error message as the subject.

I've also tried to install 1.0 RC and failed in the same result.

I glanced at the system requirement page and I thought my machine was looked qualified.

I'd like to know what should I do to install the 1.1 Refresh?

Thanks in advance.

[System]
OS: Microsoft Windows XP Professional
Version:    5.1.2600 Service Pack 2 Build 2600
Processor:    x86 Family 6 Model 4 Stepping 2 AuthenticAMD ~1130 Mhz
Bios:    Award Software International, Inc. 6.00 PG, 2002/03/04
Hardware Abstraction Layer Version: "5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)"
Physical Memory:    1,024.00 MB
Available Memory:    414.14 MB
Page File Available:    2.40 GB

[Browser]
FireFox 2.0.0.5

[Visual Studio]
Microsoft Visual Studio Codename Orcas
Version 9.0.20404.0 Beta1
Microsoft .NET Framework
Version 2.0.50727

Installed Edition: Professional

Microsoft Silverlight Projects 2007   77626-000-0000016-00826
Microsoft Silvertlight Projects 2007
Version 9.0.20404.18

Microsoft Visual Basic Codename Orcas   77626-000-0000016-00826
Microsoft Visual Basic Codename Orcas

Microsoft Visual C# Codename "Orcas"   77626-000-0000016-00826
Microsoft Visual C# Codename "Orcas"

Microsoft Visual C++ Codename "Orcas"   77626-000-0000016-00826
Microsoft Visual C++ Codename "Orcas"

Microsoft Visual Studio Tools for Office   77626-000-0000016-00826
Microsoft Visual Studio Tools for the Microsoft Office System

Microsoft Visual Web Developer Codename 'Orcas'   77626-000-0000016-00826
Microsoft Visual Web Developer Codename 'Orcas'

Microsoft Web Application Projects 2005   77626-000-0000016-00826
Microsoft Web Application Projects 2005
Version 9.0.20404.18

Extensions for Windows WF
Windows Workflow Foundation Tools for Visual Studio