Installation and Setup

Re: Installation Fails with Error 1500 with both 1.0 beta and 1.1 alpha

ShadowPantera — Tue, 03 Jul 2007 01:45:26 GMT

Running the installer with the /x parameter and then running the msi that get extracted seems to be the easiest workaround. I haven't seen a reply in a few weeks, so I'm going to give up on trying to sort it out.

Re: Installation Fails with Error 1500 with both 1.0 beta and 1.1 alpha

ShadowPantera — Mon, 11 Jun 2007 16:42:22 GMT

4A9769DA76536501D86B5DFF4228E467 silverlight_1.msi

For clarification, this is for 1.0b

Re: Installation Fails with Error 1500 with both 1.0 beta and 1.1 alpha

Daniel Harvey — Mon, 11 Jun 2007 16:27:47 GMT

That's odd... what's the MD5 hash of silverlight_1.msi?

Re: Installation Fails with Error 1500 with both 1.0 beta and 1.1 alpha

ShadowPantera — Mon, 11 Jun 2007 16:19:21 GMT

I extracted the files and came up with the following list:

04/25/2007 10:03 PM           517,464 install.exe
04/26/2007 12:18 AM               804 install.ini
04/25/2007 10:03 PM         1,526,632 install.res.1033.dll
06/11/2007 11:13 AM    <DIR>          pfiles
04/25/2007 09:52 PM            55,808 silverlight_1.msi

The install.exe is digitally signed and has the digital signatures tab, but the silverlight_1.msi is *not* signed and does not have this tab.

Re: Re: Re: Installation Fails with Error 1500 with both 1.0 beta and 1.1 alpha

Daniel Harvey — Fri, 08 Jun 2007 17:40:58 GMT

I want to check if Windows is able to verify the certificate. If you pass the /x flag to the installer (by running "Silverlight.1.0beta.exe /x" on the command line) it will give you the option to extract the files. In the extract files, there will be a Silverlight.msi file, if you right click on that and choose Properties, there is a Digital Signatures tab. Can you tell us what shows up in that tab (screen shot would be handy)? The expected behavior is there will be an entry with Name of signer: Microsoft Corporation.

Re: Re: Re: Installation Fails with Error 1500 with both 1.0 beta and 1.1 alpha

ShadowPantera — Wed, 06 Jun 2007 16:51:34 GMT

I looked at another post Silverlight Failed to install (1.0b or 1.1a) I noticed there was a switch to generate a log file (/l <log file>). I ran the 1.1a with the log and here are the results. Hopefully this might give you some clues.

=== Verbose logging started: 6/6/2007  11:42:16  Build type: SHIP UNICODE 3.01.4000.2435  Calling process: c:\temp\ext24450\install.exe ===
MSI (c) (B8:3C) [11:42:16:121]: SOFTWARE RESTRICTION POLICY: Verifying package --> 'c:\temp\ext24450\Silverlight_2mix.msi' against software restriction policy
MSI (c) (B8:3C) [11:42:16:121]: SOFTWARE RESTRICTION POLICY: c:\temp\ext24450\Silverlight_2mix.msi has a digital signature
MSI (c) (B8:3C) [11:42:16:152]: SOFTWARE RESTRICTION POLICY: c:\temp\ext24450\Silverlight_2mix.msi is permitted to run at the 'unrestricted' authorization level.
MSI (c) (B8:3C) [11:42:16:323]: Cloaking enabled.
MSI (c) (B8:3C) [11:42:16:323]: Attempting to enable all disabled priveleges before calling Install on Server
MSI (c) (B8:3C) [11:42:16:339]: End dialog not enabled
MSI (c) (B8:3C) [11:42:16:339]: Original package ==> c:\temp\ext24450\Silverlight_2mix.msi
MSI (c) (B8:3C) [11:42:16:339]: Package we're running from ==> c:\temp\ext24450\Silverlight_2mix.msi
MSI (c) (B8:3C) [11:42:16:370]: APPCOMPAT: looking for appcompat database entry with ProductCode '{E6AD03B3-FA74-46BC-839A-9294A9B317BB}'.
MSI (c) (B8:3C) [11:42:16:370]: APPCOMPAT: no matching ProductCode found in database.
MSI (c) (B8:3C) [11:42:16:370]: MSCOREE not loaded loading copy from system32
MSI (c) (B8:3C) [11:42:16:386]: Machine policy value 'TransformsSecure' is 0
MSI (c) (B8:3C) [11:42:16:386]: User policy value 'TransformsAtSource' is 0
MSI (c) (B8:3C) [11:42:16:386]: Machine policy value 'DisablePatch' is 0
MSI (c) (B8:3C) [11:42:16:386]: Machine policy value 'AllowLockdownPatch' is 0
MSI (c) (B8:3C) [11:42:16:386]: Machine policy value 'DisableLUAPatching' is 0
MSI (c) (B8:3C) [11:42:16:386]: Machine policy value 'DisableFlyWeightPatching' is 0
MSI (c) (B8:3C) [11:42:16:386]: APPCOMPAT: looking for appcompat database entry with ProductCode '{E6AD03B3-FA74-46BC-839A-9294A9B317BB}'.
MSI (c) (B8:3C) [11:42:16:386]: APPCOMPAT: no matching ProductCode found in database.
MSI (c) (B8:3C) [11:42:16:386]: Transforms are not secure.
MSI (c) (B8:3C) [11:42:16:386]: No Command Line.
MSI (c) (B8:3C) [11:42:16:386]: PROPERTY CHANGE: Adding PackageCode property. Its value is '{97EA6276-2C8E-4A55-B4AC-4F3040BACA1D}'.
MSI (c) (B8:3C) [11:42:16:386]: Product Code passed to Engine.Initialize:           '(none)'
MSI (c) (B8:3C) [11:42:16:386]: Product Code from property table before transforms: '{E6AD03B3-FA74-46BC-839A-9294A9B317BB}'
MSI (c) (B8:3C) [11:42:16:386]: Product Code from property table after transforms:  '{E6AD03B3-FA74-46BC-839A-9294A9B317BB}'
MSI (c) (B8:3C) [11:42:16:386]: Product not registered: beginning first-time install
MSI (c) (B8:3C) [11:42:16:386]: PROPERTY CHANGE: Adding ProductState property. Its value is '-1'.
MSI (c) (B8:3C) [11:42:16:386]: Entering CMsiConfigurationManager::SetLastUsedSource.
MSI (c) (B8:3C) [11:42:16:386]: User policy value 'SearchOrder' is 'nmu'
MSI (c) (B8:3C) [11:42:16:386]: Adding new sources is allowed.
MSI (c) (B8:3C) [11:42:16:386]: PROPERTY CHANGE: Adding PackagecodeChanging property. Its value is '1'.
MSI (c) (B8:3C) [11:42:16:386]: Package name extracted from package path: 'Silverlight_2mix.msi'
MSI (c) (B8:3C) [11:42:16:386]: Package to be registered: 'silverlight_2mix.msi'
MSI (c) (B8:3C) [11:42:16:386]: Note: 1: 2205 2:  3: Error 
MSI (c) (B8:3C) [11:42:16:401]: Note: 1: 2729 
MSI (c) (B8:3C) [11:42:16:853]: Note: 1: 2729 
MSI (c) (B8:3C) [11:42:16:853]: Note: 1: 2729 
MSI (c) (B8:3C) [11:42:16:853]: Note: 1: 2729 
MSI (c) (B8:3C) [11:42:16:853]: Note: 1: 2729 
MSI (c) (B8:3C) [11:42:16:853]: Note: 1: 2729 
MSI (c) (B8:3C) [11:42:16:853]: Note: 1: 2729 
MSI (c) (B8:3C) [11:42:16:853]: Note: 1: 2729 
MSI (c) (B8:3C) [11:42:16:853]: Note: 1: 2729 
MSI (c) (B8:3C) [11:42:16:853]: Note: 1: 2729 
MSI (c) (B8:3C) [11:42:16:853]: Note: 1: 2729 
MSI (c) (B8:3C) [11:42:16:853]: Note: 1: 2729 
MSI (c) (B8:3C) [11:42:16:853]: Note: 1: 2729 
MSI (c) (B8:3C) [11:42:16:853]: Note: 1: 2729 
MSI (c) (B8:3C) [11:42:16:853]: Note: 1: 2729 
MSI (c) (B8:3C) [11:42:16:853]: Note: 1: 2729 
MSI (c) (B8:3C) [11:42:16:853]: Note: 1: 2262 2: AdminProperties 3: -2147287038 
MSI (c) (B8:3C) [11:42:16:853]: PROPERTY CHANGE: Modifying ALLUSERS property. Its current value is '2'. Its new value: '1'.
MSI (c) (B8:3C) [11:42:16:853]: Machine policy value 'DisableMsi' is 0
MSI (c) (B8:3C) [11:42:16:853]: Machine policy value 'AlwaysInstallElevated' is 0
MSI (c) (B8:3C) [11:42:16:853]: User policy value 'AlwaysInstallElevated' is 0
MSI (c) (B8:3C) [11:42:16:869]: Product installation will be elevated because user is admin and product is being installed per-machine.
MSI (c) (B8:3C) [11:42:16:869]: Running product '{E6AD03B3-FA74-46BC-839A-9294A9B317BB}' with elevated privileges: Product is assigned.
MSI (c) (B8:3C) [11:42:16:869]: TRANSFORMS property is now: 
MSI (c) (B8:3C) [11:42:16:869]: PROPERTY CHANGE: Adding VersionDatabase property. Its value is '100'.
MSI (c) (B8:3C) [11:42:16:869]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\someuser\Application Data
MSI (c) (B8:3C) [11:42:16:869]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\someuser\Favorites
MSI (c) (B8:3C) [11:42:16:869]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\someuser\NetHood
MSI (c) (B8:3C) [11:42:16:869]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\someuser\My Documents
MSI (c) (B8:3C) [11:42:16:869]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\someuser\PrintHood
MSI (c) (B8:3C) [11:42:16:869]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\someuser\Recent
MSI (c) (B8:3C) [11:42:16:869]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\someuser\SendTo
MSI (c) (B8:3C) [11:42:16:869]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\someuser\Templates
MSI (c) (B8:3C) [11:42:16:869]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\All Users\Application Data
MSI (c) (B8:3C) [11:42:16:869]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\someuser\Local Settings\Application Data
MSI (c) (B8:3C) [11:42:16:869]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\someuser\My Documents\My Pictures
MSI (c) (B8:3C) [11:42:16:869]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\All Users\Start Menu\Programs\Administrative Tools
MSI (c) (B8:3C) [11:42:16:869]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\All Users\Start Menu\Programs\Startup
MSI (c) (B8:3C) [11:42:16:869]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\All Users\Start Menu\Programs
MSI (c) (B8:3C) [11:42:16:869]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\All Users\Start Menu
MSI (c) (B8:3C) [11:42:16:869]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\All Users\Desktop
MSI (c) (B8:3C) [11:42:16:869]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\someuser\Start Menu\Programs\Administrative Tools
MSI (c) (B8:3C) [11:42:16:869]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\someuser\Start Menu\Programs\Startup
MSI (c) (B8:3C) [11:42:16:869]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\someuser\Start Menu\Programs
MSI (c) (B8:3C) [11:42:16:869]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\someuser\Start Menu
MSI (c) (B8:3C) [11:42:16:869]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\someuser\Desktop
MSI (c) (B8:3C) [11:42:16:869]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\All Users\Templates
MSI (c) (B8:3C) [11:42:16:869]: SHELL32::SHGetFolderPath returned: C:\WINDOWS\Fonts
MSI (c) (B8:3C) [11:42:16:869]: Note: 1: 2898 2: MS Sans Serif 3: MS Sans Serif 4: 0 5: 16 
MSI (c) (B8:3C) [11:42:16:869]: PROPERTY CHANGE: Adding Privileged property. Its value is '1'.
MSI (c) (B8:3C) [11:42:16:869]: PROPERTY CHANGE: Adding USERNAME property. Its value is 'Some User'.
MSI (c) (B8:3C) [11:42:16:869]: PROPERTY CHANGE: Adding COMPANYNAME property. Its value is 'Some Company'.
MSI (c) (B8:3C) [11:42:16:869]: PROPERTY CHANGE: Adding DATABASE property. Its value is 'c:\temp\ext24450\Silverlight_2mix.msi'.
MSI (c) (B8:3C) [11:42:16:869]: PROPERTY CHANGE: Adding OriginalDatabase property. Its value is 'c:\temp\ext24450\Silverlight_2mix.msi'.
=== Logging started: 6/6/2007  11:42:16 ===
MSI (c) (B8:3C) [11:42:16:869]: Note: 1: 2205 2:  3: PatchPackage 
MSI (c) (B8:3C) [11:42:16:869]: Machine policy value 'DisableRollback' is 0
MSI (c) (B8:3C) [11:42:16:869]: User policy value 'DisableRollback' is 0
MSI (c) (B8:3C) [11:42:16:869]: PROPERTY CHANGE: Modifying UILevel property. Its current value is '4'. Its new value: '2'.
MSI (c) (B8:3C) [11:42:16:869]: MsiOpenPackageEx is returning 0
MSI (c) (B8:3C) [11:42:16:869]: MsiOpenPackage is returning 0
MSI (c) (B8:3C) [11:42:16:869]: Doing action: CostInitialize
MSI (c) (B8:3C) [11:42:16:869]: Note: 1: 2205 2:  3: ActionText 
Action 11:42:16: CostInitialize. Computing space requirements
Action start 11:42:16: CostInitialize.
MSI (c) (B8:3C) [11:42:16:900]: Machine policy value 'MaxPatchCacheSize' is 10
MSI (c) (B8:3C) [11:42:16:931]: PROPERTY CHANGE: Adding ROOTDRIVE property. Its value is 'c:\'.
MSI (c) (B8:3C) [11:42:16:931]: PROPERTY CHANGE: Adding CostingComplete property. Its value is '0'.
Action ended 11:42:16: CostInitialize. Return value 1.
MSI (c) (B8:3C) [11:42:16:931]: Doing action: FileCost
MSI (c) (B8:3C) [11:42:16:931]: Note: 1: 2205 2:  3: ActionText 
Action 11:42:16: FileCost. Computing space requirements
Action start 11:42:16: FileCost.
MSI (c) (B8:3C) [11:42:16:931]: Note: 1: 2205 2:  3: MsiAssembly 
MSI (c) (B8:3C) [11:42:16:931]: Note: 1: 2205 2:  3: Class 
MSI (c) (B8:3C) [11:42:16:931]: Note: 1: 2205 2:  3: Extension 
MSI (c) (B8:3C) [11:42:16:931]: Note: 1: 2205 2:  3: TypeLib 
Action ended 11:42:16: FileCost. Return value 1.
MSI (c) (B8:3C) [11:42:16:931]: Doing action: CostFinalize
MSI (c) (B8:3C) [11:42:16:931]: Note: 1: 2205 2:  3: ActionText 
Action 11:42:16: CostFinalize. Computing space requirements
Action start 11:42:16: CostFinalize.
MSI (c) (B8:3C) [11:42:16:931]: PROPERTY CHANGE: Adding OutOfDiskSpace property. Its value is '0'.
MSI (c) (B8:3C) [11:42:16:931]: PROPERTY CHANGE: Adding OutOfNoRbDiskSpace property. Its value is '0'.
MSI (c) (B8:3C) [11:42:16:931]: PROPERTY CHANGE: Adding PrimaryVolumeSpaceAvailable property. Its value is '0'.
MSI (c) (B8:3C) [11:42:16:931]: PROPERTY CHANGE: Adding PrimaryVolumeSpaceRequired property. Its value is '0'.
MSI (c) (B8:3C) [11:42:16:931]: PROPERTY CHANGE: Adding PrimaryVolumeSpaceRemaining property. Its value is '0'.
MSI (c) (B8:3C) [11:42:16:931]: Note: 1: 2205 2:  3: Patch 
MSI (c) (B8:3C) [11:42:16:931]: Note: 1: 2205 2:  3: Condition 
MSI (c) (B8:3C) [11:42:16:931]: PROPERTY CHANGE: Adding TARGETDIR property. Its value is 'c:\'.
MSI (c) (B8:3C) [11:42:16:931]: PROPERTY CHANGE: Modifying WindowsFolder property. Its current value is 'C:\WINDOWS\'. Its new value: 'c:\WINDOWS\'.
MSI (c) (B8:3C) [11:42:16:931]: PROPERTY CHANGE: Modifying ProgramFilesFolder property. Its current value is 'C:\Program Files\'. Its new value: 'c:\Program Files\'.
MSI (c) (B8:3C) [11:42:16:931]: PROPERTY CHANGE: Adding INSTALLDIR property. Its value is 'c:\Program Files\Microsoft Silverlight\'.
MSI (c) (B8:3C) [11:42:16:931]: PROPERTY CHANGE: Adding NP property. Its value is 'c:\Program Files\Microsoft Silverlight\NP\'.
MSI (c) (B8:3C) [11:42:16:931]: PROPERTY CHANGE: Adding IE property. Its value is 'c:\Program Files\Microsoft Silverlight\IE\'.
MSI (c) (B8:3C) [11:42:16:931]: Target path resolution complete. Dumping Directory table...
MSI (c) (B8:3C) [11:42:16:931]: Note: target paths subject to change (via custom actions or browsing)
MSI (c) (B8:3C) [11:42:16:931]: Dir (target): Key: TARGETDIR , Object: c:\
MSI (c) (B8:3C) [11:42:16:931]: Dir (target): Key: WindowsFolder , Object: c:\WINDOWS\
MSI (c) (B8:3C) [11:42:16:931]: Dir (target): Key: ProgramFilesFolder , Object: c:\Program Files\
MSI (c) (B8:3C) [11:42:16:931]: Dir (target): Key: INSTALLDIR , Object: c:\Program Files\Microsoft Silverlight\
MSI (c) (B8:3C) [11:42:16:931]: Dir (target): Key: NP , Object: c:\Program Files\Microsoft Silverlight\NP\
MSI (c) (B8:3C) [11:42:16:931]: Dir (target): Key: IE , Object: c:\Program Files\Microsoft Silverlight\IE\
MSI (c) (B8:3C) [11:42:16:931]: Note: 1: 2205 2:  3: MsiAssembly 
MSI (c) (B8:3C) [11:42:16:931]: Note: 1: 2228 2:  3: MsiAssembly 4:  SELECT `MsiAssembly`.`Attributes`, `MsiAssembly`.`File_Application`, `MsiAssembly`.`File_Manifest`,  `Component`.`KeyPath` FROM `MsiAssembly`, `Component` WHERE  `MsiAssembly`.`Component_` = `Component`.`Component` AND `MsiAssembly`.`Component_` = ? 
Action ended 11:42:16: CostFinalize. Return value 1.
MSI (c) (B8:3C) [11:42:16:931]: Doing action: InstallValidate
MSI (c) (B8:3C) [11:42:16:931]: Note: 1: 2205 2:  3: ActionText 
Action 11:42:16: InstallValidate. Validating install
Action start 11:42:16: InstallValidate.
MSI (c) (B8:3C) [11:42:16:931]: Feature: Complete; Installed: Absent;   Request: Local;   Action: Local
MSI (c) (B8:3C) [11:42:16:931]: Component: ironpythonLibrary; Installed: Absent;   Request: Local;   Action: Local
MSI (c) (B8:3C) [11:42:16:931]: Component: ironpythonmodulesLibrary; Installed: Absent;   Request: Local;   Action: Local
MSI (c) (B8:3C) [11:42:16:931]: Component: microsoftjscriptcompilerLibrary; Installed: Absent;   Request: Local;   Action: Local
MSI (c) (B8:3C) [11:42:16:931]: Component: microsoftjscriptruntimeLibrary; Installed: Absent;   Request: Local;   Action: Local
MSI (c) (B8:3C) [11:42:16:931]: Component: microsoftscriptingLibrary; Installed: Absent;   Request: Local;   Action: Local
MSI (c) (B8:3C) [11:42:16:931]: Component: microsoftscriptingsilverlightLibrary; Installed: Absent;   Request: Local;   Action: Local
MSI (c) (B8:3C) [11:42:16:931]: Component: microsoftscriptingvestigialLibrary; Installed: Absent;   Request: Local;   Action: Local
MSI (c) (B8:3C) [11:42:16:931]: Component: microsoftvisualbasicLibrary; Installed: Absent;   Request: Local;   Action: Local
MSI (c) (B8:3C) [11:42:16:931]: Component: mscorrcLibrary; Installed: Absent;   Request: Local;   Action: Local
MSI (c) (B8:3C) [11:42:16:931]: Component: systemcoreLibrary; Installed: Absent;   Request: Local;   Action: Local
MSI (c) (B8:3C) [11:42:16:931]: Component: systemxmlcoreLibrary; Installed: Absent;   Request: Local;   Action: Local
MSI (c) (B8:3C) [11:42:16:931]: Component: agclrLibrary; Installed: Absent;   Request: Local;   Action: Local
MSI (c) (B8:3C) [11:42:16:931]: Component: CoreCLRLibrary; Installed: Absent;   Request: Local;   Action: Local
MSI (c) (B8:3C) [11:42:16:931]: Component: manifest; Installed: Absent;   Request: Local;   Action: Local
MSI (c) (B8:3C) [11:42:16:931]: Component: mscorlibLibrary; Installed: Absent;   Request: Local;   Action: Local
MSI (c) (B8:3C) [11:42:16:931]: Component: slrIELibrary; Installed: Absent;   Request: Local;   Action: Local
MSI (c) (B8:3C) [11:42:16:931]: Component: slrNPLibrary; Installed: Absent;   Request: Local;   Action: Local
MSI (c) (B8:3C) [11:42:16:931]: Component: systemLibrary; Installed: Absent;   Request: Local;   Action: Local
MSI (c) (B8:3C) [11:42:16:931]: Component: systemsilverlightLibrary; Installed: Absent;   Request: Local;   Action: Local
MSI (c) (B8:3C) [11:42:16:931]: Component: CoreLibrary; Installed: Absent;   Request: Local;   Action: Local
MSI (c) (B8:3C) [11:42:16:931]: Component: CtrlLibrary; Installed: Absent;   Request: Local;   Action: Local
MSI (c) (B8:3C) [11:42:16:931]: Component: __CtrlLibrary65; Installed: Null;   Request: Local;   Action: Local
MSI (c) (B8:3C) [11:42:16:931]: Note: 1: 2205 2:  3: BindImage 
MSI (c) (B8:3C) [11:42:16:931]: Note: 1: 2205 2:  3: ProgId 
MSI (c) (B8:3C) [11:42:16:931]: Note: 1: 2205 2:  3: PublishComponent 
MSI (c) (B8:3C) [11:42:16:931]: Note: 1: 2205 2:  3: SelfReg 
MSI (c) (B8:3C) [11:42:16:931]: Note: 1: 2205 2:  3: Extension 
MSI (c) (B8:3C) [11:42:16:931]: Note: 1: 2205 2:  3: Font 
MSI (c) (B8:3C) [11:42:16:931]: Note: 1: 2205 2:  3: Shortcut 
MSI (c) (B8:3C) [11:42:16:931]: Note: 1: 2205 2:  3: Class 
MSI (c) (B8:3C) [11:42:16:931]: Note: 1: 2205 2:  3: _RemoveFilePath 
MSI (c) (B8:3C) [11:42:16:962]: PROPERTY CHANGE: Modifying CostingComplete property. Its current value is '0'. Its new value: '1'.
MSI (c) (B8:3C) [11:42:16:962]: Note: 1: 2205 2:  3: BindImage 
MSI (c) (B8:3C) [11:42:16:962]: Note: 1: 2205 2:  3: ProgId 
MSI (c) (B8:3C) [11:42:16:962]: Note: 1: 2205 2:  3: PublishComponent 
MSI (c) (B8:3C) [11:42:16:962]: Note: 1: 2205 2:  3: SelfReg 
MSI (c) (B8:3C) [11:42:16:962]: Note: 1: 2205 2:  3: Extension 
MSI (c) (B8:3C) [11:42:16:962]: Note: 1: 2205 2:  3: Font 
MSI (c) (B8:3C) [11:42:16:962]: Note: 1: 2205 2:  3: Shortcut 
MSI (c) (B8:3C) [11:42:16:962]: Note: 1: 2205 2:  3: Class 
MSI (c) (B8:3C) [11:42:16:962]: Note: 1: 2727 2:  
MSI (c) (B8:3C) [11:42:16:962]: Note: 1: 2727 2:  
Action ended 11:42:16: InstallValidate. Return value 1.
=== Verbose logging stopped: 6/6/2007  11:42:16 ===

Re: Re: Installation Fails with Error 1500 with both 1.0 beta and 1.1 alpha

ShadowPantera — Wed, 06 Jun 2007 15:02:31 GMT

The time on the computer is set by the domain controller. I checked it anyway, and it is correct. I am in the Central Time Zone (GMT -06:00). This is a desktop computer, so it never travels.

I do believe the OS was installed using an image. I'm not sure what image software they use (maybe ghost.) I'm fairly certain they have to change the machine id and name and add it to the domain after they have done this. Could this cause a problem?

Re: Installation Fails with Error 1500 with both 1.0 beta and 1.1 alpha

rborsuk — Tue, 05 Jun 2007 16:06:00 GMT

Unfortunatly the file itself is designed to confirm that it was not modified between the Microsoft.com website and your computer. If the MD5 & SHA1 hashes match, it is extremely unlikely that it has been modified, but I would sill like to get to the bottom of why the Autenticode signature verification fails.

The only other thing that I can think of going wrong is perhaps your date & time are not set correctly on the machine. Could you please check this for me?

Reid

Re: Installation Fails with Error 1500 with both 1.0 beta and 1.1 alpha

ShadowPantera — Tue, 05 Jun 2007 15:16:53 GMT

Is there an official solution? I am getting the file directly from Microsoft, so the work around seems pretty reasonable since it is comming from a trusted source.

Re: Re: Installation Fails with Error 1500 with both 1.0 beta and 1.1 alpha

rborsuk — Thu, 31 May 2007 17:09:06 GMT

While manually extracting the files should allow the product to install, bear in mind that this is bypassing verification that the file you downloaded was really created by Microsoft.

Reid

Re: Installation Fails with Error 1500 with both 1.0 beta and 1.1 alpha

bmc123 — Wed, 30 May 2007 02:05:50 GMT

Okay, I figured out a way around it. I used winzip to extract the content of Silverlight.1.0beta.exe, then I just ran the msi file directly. Everything seems to be working correctly, so I'm not sure what the setup program was checking.

Re: Installation Fails with Error 1500 with both 1.0 beta and 1.1 alpha

bmc123 — Wed, 30 May 2007 01:56:35 GMT

I'm having the exact same problem.

Re: Re: Re: Re: Re: Installation Fails with Error 1500 with both 1.0 beta and 1.1 alpha

ShadowPantera — Sun, 27 May 2007 18:23:11 GMT

I can 100% access http://www.microsoft.com Thats how I downloaded the installers. I go there often and to msdn. It has never been a problem in the past. It handles the genuine advantage stuff just fine.

Re: Re: Re: Re: Installation Fails with Error 1500 with both 1.0 beta and 1.1 alpha

rborsuk — Fri, 25 May 2007 20:12:31 GMT

If you open Internet Explorer, are you able to access http://www.microsoft.com?

I ask specificaly about IE because the proxy settings there are used throughout the OS for HTTP communication such as checking certificate revocation lists. If you are not able to contact microsoft.com, the installer may not be able to verify the validity of the Authenticode signature.

Reid

Re: Re: Re: Re: Installation Fails with Error 1500 with both 1.0 beta and 1.1 alpha

ShadowPantera — Thu, 24 May 2007 20:37:03 GMT

Yes, I am connected to the network. I'm at a corporation, so there is a proxy for web traffic. I'm not sure about DNS. It seems to me that it doesn't resolve names outside of the perimeter. Of course, the proxy is using a different name server.

Where is the request going to? If it isn't a web request, can I pop something in my hosts file and give that a shot?