Installation Failed is it because of Sharepoint?

05-04-2007 6:56 PM |

Freshly imaged dev box with SQL2005+VS2005+SharePoint3.0+IIS.

Silverlight 1.0 and 1.1 both fail to install.

What is weird is that Event Viewer has an Information message from MsiInstaller that ...
      Product: Microsoft Silverlight -- Installation completed successfully.

I can't find any error log files.

Does anyone have any clues on why Sliverlight won't install?

Has anyone else successfully installed Silverlight on a server with Sharepoint3.0 services installed?

Are there any log files I can look at to help diagnoise the problem?

Thanks...David

Re: Installation Failed is it because of Sharepoint?

05-04-2007 7:49 PM |

I found some log files in the temp folder.  I didn't see anything interesting though.  Here are the last few lines from both files...

____________________________________________________________________________________

[05/04/07,16:41:43] SYSTEM CHECK: : One instance of setup running  Passed
[05/04/07,16:41:43] SYSTEM CHECK: : Administrative rights check  Passed
[05/04/07,16:41:43] SYSTEM CHECK: : Minimum NT Version 5.1  Passed
[05/04/07,16:41:43] SYSTEM CHECK: : Not runing on 9x check  Passed
[05/04/07,16:41:43] Running prereq checks
[05/04/07,16:41:43] PREREQ CHECKS:  Passed
[05/04/07,16:41:43] Running block checks
[05/04/07,16:41:43] BETA CHECK:   Passed
[05/04/07,16:41:43] Entering CNavigator::WindowCreation
[05/04/07,16:41:43] Entering CNavigator::LoadPages
[05/04/07,16:41:43] Entering CMsiInstaller::IsInstalled
[05/04/07,16:41:43] Entering CMsiInstaller::GetProductCode
[05/04/07,16:41:43] Leaving CMsiInstaller::GetProductCode
[05/04/07,16:41:43] Leaving CMsiInstaller::IsInstalled
[05/04/07,16:41:43] Created Page: Progress Page
[05/04/07,16:41:43] Created Page: Final Page
[05/04/07,16:41:43] Leaving CNavigator::LoadPages
[05/04/07,16:41:43] Entering CMsiInstaller::RegisterUIInterfaces
[05/04/07,16:41:43] Leaving CMsiInstaller::RegisterUIInterfaces
[05/04/07,16:41:43] Entering CMsiInstaller::StartInitialization
[05/04/07,16:41:43] Leaving CMsiInstaller::StartInitialization
[05/04/07,16:41:43] Entering CMsiInstaller::InitSequence
[05/04/07,16:41:43] Leaving CMsiInstaller::InitSequence
[05/04/07,16:41:43] Entering CNavigator::Next
[05/04/07,16:41:43] Entering CMsiInstaller::BeginInstall
[05/04/07,16:41:43] MsiInstallProduct called with Command line:
[05/04/07,16:41:43] USING_EXUIH=1 REBOOT=ReallySuppress FILESINUSETEXT=""
[05/04/07,16:41:44] Entering CMsiInstaller::SuppressReboot
[05/04/07,16:41:44] Leaving CMsiInstaller::SuppressReboot
[05/04/07,16:41:44] Entering CNavigator::Next
[05/04/07,16:41:44] Leaving CNavigator::Next
[05/04/07,16:41:46] Entering CFinalPage::Cancel. - Post Quit message to UI thread
[05/04/07,16:41:46] Entering CNavigator::OnDestroy
[05/04/07,16:41:46] Making synchronous call to worker to stop
[05/04/07,16:41:46] Entering CMsiInstaller::Stop
[05/04/07,16:41:46] Leaving CMsiInstaller::WorkerThread
[05/04/07,16:41:46] Leaving CMsiInstaller::Stop
[05/04/07,16:41:46] Leaving CNavigator::OnDestroy
[05/04/07,16:41:46] Leaving CNavigator::WindowCreation
[05/04/07,16:41:46] Leaving  CNavigator::Start
[05/04/07,16:41:46] Process returning code 2
[05/04/07,16:41:46]  Pending Reboot Table state : Logging start
[05/04/07,16:41:46]    _________________________________________
[05/04/07,16:41:46] There are no queued up pending reboot entries.
[05/04/07,16:41:46] =========== Logging ended ===========

____________________________________________________________________________________

MSI (c) (98:C4) [16:41:43:795]: Feature: Complete; Installed: Absent;   Request: Local;   Action: Local
MSI (c) (98:C4) [16:41:43:795]: Component: ironpythonLibrary; Installed: Absent;   Request: Local;   Action: Local
MSI (c) (98:C4) [16:41:43:795]: Component: ironpythonmodulesLibrary; Installed: Absent;   Request: Local;   Action: Local
MSI (c) (98:C4) [16:41:43:795]: Component: microsoftjscriptcompilerLibrary; Installed: Absent;   Request: Local;   Action: Local
MSI (c) (98:C4) [16:41:43:795]: Component: microsoftjscriptruntimeLibrary; Installed: Absent;   Request: Local;   Action: Local
MSI (c) (98:C4) [16:41:43:795]: Component: microsoftscriptingLibrary; Installed: Absent;   Request: Local;   Action: Local
MSI (c) (98:C4) [16:41:43:795]: Component: microsoftscriptingsilverlightLibrary; Installed: Absent;   Request: Local;   Action: Local
MSI (c) (98:C4) [16:41:43:795]: Component: microsoftscriptingvestigialLibrary; Installed: Absent;   Request: Local;   Action: Local
MSI (c) (98:C4) [16:41:43:795]: Component: microsoftvisualbasicLibrary; Installed: Absent;   Request: Local;   Action: Local
MSI (c) (98:C4) [16:41:43:795]: Component: mscorrcLibrary; Installed: Absent;   Request: Local;   Action: Local
MSI (c) (98:C4) [16:41:43:795]: Component: systemcoreLibrary; Installed: Absent;   Request: Local;   Action: Local
MSI (c) (98:C4) [16:41:43:795]: Component: systemxmlcoreLibrary; Installed: Absent;   Request: Local;   Action: Local
MSI (c) (98:C4) [16:41:43:795]: Component: agclrLibrary; Installed: Absent;   Request: Local;   Action: Local
MSI (c) (98:C4) [16:41:43:795]: Component: CoreCLRLibrary; Installed: Absent;   Request: Local;   Action: Local
MSI (c) (98:C4) [16:41:43:795]: Component: manifest; Installed: Absent;   Request: Local;   Action: Local
MSI (c) (98:C4) [16:41:43:795]: Component: mscorlibLibrary; Installed: Absent;   Request: Local;   Action: Local
MSI (c) (98:C4) [16:41:43:795]: Component: slrIELibrary; Installed: Absent;   Request: Local;   Action: Local
MSI (c) (98:C4) [16:41:43:795]: Component: slrNPLibrary; Installed: Absent;   Request: Local;   Action: Local
MSI (c) (98:C4) [16:41:43:795]: Component: systemLibrary; Installed: Absent;   Request: Local;   Action: Local
MSI (c) (98:C4) [16:41:43:795]: Component: systemsilverlightLibrary; Installed: Absent;   Request: Local;   Action: Local
MSI (c) (98:C4) [16:41:43:795]: Component: CoreLibrary; Installed: Absent;   Request: Local;   Action: Local
MSI (c) (98:C4) [16:41:43:795]: Component: CtrlLibrary; Installed: Absent;   Request: Local;   Action: Local
MSI (c) (98:C4) [16:41:43:795]: Component: __CtrlLibrary65; Installed: Null;   Request: Local;   Action: Local
MSI (c) (98:C4) [16:41:43:795]: Note: 1: 2205 2:  3: BindImage
MSI (c) (98:C4) [16:41:43:795]: Note: 1: 2205 2:  3: ProgId
MSI (c) (98:C4) [16:41:43:795]: Note: 1: 2205 2:  3: PublishComponent
MSI (c) (98:C4) [16:41:43:795]: Note: 1: 2205 2:  3: SelfReg
MSI (c) (98:C4) [16:41:43:795]: Note: 1: 2205 2:  3: Extension
MSI (c) (98:C4) [16:41:43:795]: Note: 1: 2205 2:  3: Font
MSI (c) (98:C4) [16:41:43:795]: Note: 1: 2205 2:  3: Shortcut
MSI (c) (98:C4) [16:41:43:795]: Note: 1: 2205 2:  3: Class
MSI (c) (98:C4) [16:41:43:795]: Note: 1: 2205 2:  3: _RemoveFilePath
MSI (c) (98:C4) [16:41:43:811]: PROPERTY CHANGE: Modifying CostingComplete property. Its current value is '0'. Its new value: '1'.
MSI (c) (98:C4) [16:41:43:811]: Note: 1: 2205 2:  3: BindImage
MSI (c) (98:C4) [16:41:43:811]: Note: 1: 2205 2:  3: ProgId
MSI (c) (98:C4) [16:41:43:811]: Note: 1: 2205 2:  3: PublishComponent
MSI (c) (98:C4) [16:41:43:811]: Note: 1: 2205 2:  3: SelfReg
MSI (c) (98:C4) [16:41:43:811]: Note: 1: 2205 2:  3: Extension
MSI (c) (98:C4) [16:41:43:811]: Note: 1: 2205 2:  3: Font
MSI (c) (98:C4) [16:41:43:811]: Note: 1: 2205 2:  3: Shortcut
MSI (c) (98:C4) [16:41:43:811]: Note: 1: 2205 2:  3: Class
MSI (c) (98:C4) [16:41:43:811]: Note: 1: 2727 2: 
MSI (c) (98:C4) [16:41:43:967]: Note: 1: 2727 2: 
Action ended 16:41:43: InstallValidate. Return value 1.
=== Verbose logging stopped: 5/4/2007  16:41:43 ===

=== Verbose logging started: 5/4/2007  16:41:44  Build type: SHIP UNICODE 3.01.4000.3959  Calling process: x:\temp\ext24450\install.exe ===
MSI (c) (98:0C) [16:41:44:061]: Resetting cached policy values
MSI (c) (98:0C) [16:41:44:061]: Machine policy value 'Debug' is 0
MSI (c) (98:0C) [16:41:44:061]: ******* RunEngine:
           ******* Product: x:\temp\ext24450\Silverlight_2mix.msi
           ******* Action:
           ******* CommandLine: **********
MSI (c) (98:0C) [16:41:44:061]: Client-side and UI is none or basic: Running entire install on the server.
MSI (c) (98:0C) [16:41:44:061]: Grabbed execution mutex.
MSI (c) (98:0C) [16:41:44:061]: Cloaking enabled.
MSI (c) (98:0C) [16:41:44:061]: Attempting to enable all disabled priveleges before calling Install on Server
MSI (c) (98:0C) [16:41:44:061]: Incrementing counter to disable shutdown. Counter after increment: 0
MSI (s) (E4:CC) [16:41:44:092]: Grabbed execution mutex.
MSI (s) (E4:84) [16:41:44:108]: Resetting cached policy values
MSI (s) (E4:84) [16:41:44:108]: Machine policy value 'Debug' is 0
MSI (s) (E4:84) [16:41:44:108]: ******* RunEngine:
           ******* Product: x:\temp\ext24450\Silverlight_2mix.msi
           ******* Action:
           ******* CommandLine: **********
MSI (s) (E4:84) [16:41:44:108]: Machine policy value 'DisableUserInstalls' is 0
MSI (s) (E4:84) [16:41:44:311]: MainEngineThread is returning 2
MSI (c) (98:0C) [16:41:44:311]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied.  Counter after decrement: -1
MSI (c) (98:0C) [16:41:44:311]: MainEngineThread is returning 2
=== Verbose logging stopped: 5/4/2007  16:41:44 ===

Re: Installation Failed is it because of Sharepoint?

05-06-2007 12:40 PM |

Thanks Daniel, you suggestion worked perfectly.  I removed the subst drive and the normal Silverlight installation worked fine.  I can now see the light .