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Home Forums General Silverlight Installation and Setup 1.0RC/1.1 Refresh `Your browser/operating sytem configuration is not supported.'
12 replies. Latest Post by AdrianBell on August 13, 2008.
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reedom
Member
6 points
4 Posts
07-28-2007 12:40 AM |
Hi,
I have an XP machine to which I've installed Silverlight 1.1Alpha and VS Orcas Beta1.
This time I tried to install Silverlight 1.1 Refresh to the machine but rejected withthe error message as the subject.
I've also tried to install 1.0 RC and failed in the same result.
I glanced at the system requirement page and I thought my machine was looked qualified.
I'd like to know what should I do to install the 1.1 Refresh?
Thanks in advance.
[System]OS: Microsoft Windows XP ProfessionalVersion: 5.1.2600 Service Pack 2 Build 2600Processor: x86 Family 6 Model 4 Stepping 2 AuthenticAMD ~1130 MhzBios: Award Software International, Inc. 6.00 PG, 2002/03/04Hardware Abstraction Layer Version: "5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)"Physical Memory: 1,024.00 MBAvailable Memory: 414.14 MBPage File Available: 2.40 GB
[Browser]FireFox 2.0.0.5
[Visual Studio]Microsoft Visual Studio Codename OrcasVersion 9.0.20404.0 Beta1Microsoft .NET FrameworkVersion 2.0.50727Installed Edition: ProfessionalMicrosoft Silverlight Projects 2007 77626-000-0000016-00826Microsoft Silvertlight Projects 2007Version 9.0.20404.18Microsoft Visual Basic Codename Orcas 77626-000-0000016-00826Microsoft Visual Basic Codename OrcasMicrosoft Visual C# Codename "Orcas" 77626-000-0000016-00826Microsoft Visual C# Codename "Orcas"Microsoft Visual C++ Codename "Orcas" 77626-000-0000016-00826Microsoft Visual C++ Codename "Orcas"Microsoft Visual Studio Tools for Office 77626-000-0000016-00826Microsoft Visual Studio Tools for the Microsoft Office SystemMicrosoft Visual Web Developer Codename 'Orcas' 77626-000-0000016-00826Microsoft Visual Web Developer Codename 'Orcas'Microsoft Web Application Projects 2005 77626-000-0000016-00826Microsoft Web Application Projects 2005Version 9.0.20404.18Extensions for Windows WF Windows Workflow Foundation Tools for Visual Studio
Daniel H...
Participant
1282 points
391 Posts
07-28-2007 12:59 AM |
Can you post the full URL you got with your error message?
07-28-2007 2:09 AM |
Hi Daniel,
the `full URL' ... is this?
http://www.microsoft.com/silverlight/help.aspx?errorID=1503
maximsal...
14 points
07-29-2007 12:24 PM |
I get it message too. I have WinXP SP2 with installed IE7.
swildermuth
Star
8320 points
1,546 Posts
07-30-2007 8:36 AM |
I am getting the same message too. Its an older machine with lower hardware, but 512 MB memory, and 1 GHz processor. XP SP2 with IE7. Ideas?
07-30-2007 12:03 PM |
Can everyone who gets this error please post the full URL that that the link sends you to? If you get
The purpose of the error is to check if your processor supports MMX and SSE instructions, if you get that URL also please post as much detail about your CPU as you can.
reedom, I'm trying to look up your processor now and see what happened.
07-30-2007 12:21 PM |
reedom, it looks to me like you are using an early Athlon with a Thunderbird core. If that's the case, it looks like that processor doesn't support SSE instructions which are needed by the runtime.
07-30-2007 3:53 PM |
Then you need to update the requirements to include the SSE requirements. The requirements page that this error takes you to does *not* say anything about SSE instructions. Also the error message should be changed to explain the same.
07-30-2007 7:34 PM |
Daniel Harvey:reedom, it looks to me like you are using an early Athlon with a Thunderbird core. If that's the case, it looks like that processor doesn't support SSE instructions which are needed by the runtime.
Wow, that's bad.
Are you silverlight team going to eliminate machines having `a bit older' CPUs?Or will this limitation be temporal?
In the formar case, I should rethink to accept silverlight as the platform of our unborn software.
07-30-2007 7:54 PM |
As far as I know the runtime uses the SSE instructions as part of its video playing, so I wouldn't expect the SSE restriction to be lifted anytime soon. I'll also note that the Thunderbird core was the last Athlon core to not have SSE instructions and it came out in June 2000, anyone using a chip from the Athlon XP series or newer should be fine.
07-31-2007 12:37 AM |
There must be paperbacks in 100 years later world, I bet.Readers still love still content.
BTW, how about to distribute a video-disabled version of Silverlight?
xwebi
4 points
2 Posts
08-09-2007 1:52 AM |
Yeah I've got an ATHALON (tm) 1GHZ from like '98 with 384K memory. It ran the alpha 1.1 with ORCAS beta 1 fine, but now it won't install the alpha 1.1 refresh or release candidate with ORCAS bebta 2 The expression blend 2 worked pretty good.
AdrianBell
2 points
1 Posts
08-13-2008 4:50 PM |
I've got an Applebred Duron, see below a dump from cpuz, what gives?