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Answered Question not a valid installation package for the product Error 1612RSS Feed

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Momma
Momma

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not a valid installation package for the product Error 1612

I installed an early version of Silverlight some time ago. When I try to uninstall it tells me that the msi package is not valid.

If I try reinstalling I am told that the path <...> "is not a valid installation package for the product. Try to find the installation package "Silverlight.msp" in a folder from which you can install."
I tried multiple paths either locally or on the network and I get the same error. If I click "Ok" it allows me to try multiple times with the same result.

When I cancel I am told that the installation failed. If I click the link for more information I receive Error 1612 http://www.microsoft.com/silverlight/resources/help.aspx?errorID=1612

I've tried this as admin or as a user with admin rights with the same result. Windows XP SP2. Tried Firefox 2.0.0.14 and IE 7.9.5730.11. Same result whether the browsers are running or not.

Thanks,

Mike
 

Daniel Harvey
Daniel H...

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Microsoft
Answered Question

Re: not a valid installation package for the product Error 1612

I suggest removing your Silverlight installation with the Windows Instaler CleanUp Utility:
http://support.microsoft.com/kb/290301

and then trying to install.

Momma
Momma

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Re: Re: not a valid installation package for the product Error 1612

 This solved the problem. Thanks.

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