Skip to main content
Home Forums General Silverlight Installation and Setup Silverlight Install driving away users
1 replies. Latest Post by FuryDiamond on November 10, 2009.
(0)
dr d b k...
Member
60 points
114 Posts
11-10-2009 4:37 PM |
Dear Silverlighters; I was discussing silverlight with a colleague in supercomputer scientific visualization. He is a sales guy and friend from my old UNIX dazes. He sells a remote viewer for supercomputer viz. He was not impressed with Silverlight: plus I just spent more than 5 minutes trying to install it on my mac with multiple attempts all ending with the same result...the silverlight web page kept telling me my copy was out of date after having just installed it 10 seconds before. Not a great first impression. Good luck. I apologized for him and said that I would carry his complaint back to the Silverlight lair and run it up the forum flagpole and second his impression. Need I say much (or little) more ? It should install in second and not keep nagging users to keep installing ! How do you get the installed version from your running app ? Cheers! dr K (omplaint)
FuryDiamond
Contributor
3870 points
766 Posts
11-10-2009 5:22 PM |
There may be something wrong with either the client machine or the object tag that renders the Silverlight application. The process should be very straightforward: If the user doesn't have Silverlight installed, they are promoted with the traditional Silverlight badge to install it. The similar badge should appear if their version is outdated or less than the recommended one based on the object tag.
You can also enhance the install experience by replacing the "Silverlight badge" with more friendly and appropriate design elements that match your application.
http://timheuer.com/blog/archive/2008/12/02/silverlight-install-experience-best-practices-netflix.aspx
http://timheuer.com/blog/archive/2008/03/25/creating-a-great-silverlight-deployment-experience.aspx
http://weblogs.asp.net/scottgu/archive/2007/10/30/optimizing-the-silverlight-install-experience.aspx
Silverlight Install driving away users