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clouds8
clouds8

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Installation Frustration

okay, i need the silverlight to access a certain website for work. But, on my laptop computer, running win xp, it wont let me dowload or install. Keeps giving me this error message:

C:\documents and settings\e1705\local settings\temporary internet files\content.IE5\VA0Y1GC5\silverlight[1].exe is not a valid WIN32 application

i don't know if silverlight had previously gotten dowloaded on this laptop by another user, but i need silverlight to view my work website. Very urgent.

 

-Clouds8

ccoombs
ccoombs

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Re: Installation Frustration

where are you getting the install package from?  have you tried going directly to microsoft's silverlight install?

http://www.microsoft.com/silverlight/get-started/install/default.aspx

clouds8
clouds8

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Re: Installation Frustration

i've tried downloading from my work website (when i got to it on that laptop it comes up with a link button that says install microsoft silverlight) and i've tried to go directly to microsoft silverlight and download it from there. Either way i get the same message error.

Jonathan Shen – MSFT
Jonathan...

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Answered Question

Re: Installation Frustration

Hi Clouds8,

You'd better first check whether you have Silverlight installed on your computer.  If haven't installed, we can first install the relatest Windows Installer.  Then, download Silverlight here and install it.

Best regards,

Jonathan

Jonathan Shen
Microsoft Online Community Support
Please remember to mark the replies as answers if they help and unmark them if they provide no help.

microsoft_kc
microsof...

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Answered Question

Re: Installation Frustration

This seems that, you are running the installer directly from the server & hence some of your policies are preventing you from the installation. Better, save the file on your local drive. After successfull download start the installer. If this happens again, then just right click on the downloaded file & go to properties. From the general tab click on Unblock.

clouds8:
C:\documents and settings\e1705\local settings\temporary internet files\content.IE5\VA0Y1GC5\silverlight[1].exe
 

Remember: Please click on "Mark As Answer", if this answered your query partially or fully.


Regards - Kunal Chowdhury | Software Developer | Chennai | India | My Blog

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